Small-data by design.

Information collected

The general contact form asks for your name, email address, and message. The Free Website & Systems Review also asks for a business name, website or public business profile, location or service area, business type, primary service, approximate monthly inquiry volume, and the sources that usually bring inquiries. Depending on the constraint you select, it may also ask how an inquiry is handled today. You may optionally provide a typical customer or project value range, monthly marketing spend range, tools or CRM names, and prior attempts. A non-sensitive problem summary is optional when you select a specific constraint and required when you ask TrueHold Digital to identify the constraint.

What not to submit

Do not provide passwords, account credentials, payment data, private customer records, health information, government identifiers, trade secrets, lead or customer lists, or other sensitive or confidential information. The review does not require access to private apps, accounts, or client systems, including CRM records. General messages do not require sensitive information either.

How information is used

TrueHold Digital uses general-contact information to respond to the message. Review information is used to identify the public business presence, review relevant publicly accessible information, prepare and deliver the requested review, respond to questions, and determine whether a post-review conversation or scoped paid implementation would be useful. Inquiry, lead-source, handling, value, spend, tool, and prior-attempt context helps TrueHold Digital understand what to inspect and suggest a more relevant first move.

AI-assisted research

AI tools may assist with research and synthesis using public business information and the non-sensitive context you submit. TrueHold Digital reviews material observations and the final recommendation. The review does not make or send an automatic decision about your business.

Storage and retention

• General messages may be retained as reasonably needed to respond and manage follow-through.
• Temporary review research files are scheduled for deletion within 30 days after delivery.
• The final review and a minimal intake or delivery record may be retained for up to 12 months for follow-through and quality review.
• Hosting and intake providers may retain operational logs or backups under their own terms and retention controls.

Sharing

Information may be stored in the systems TrueHold Digital uses to receive, respond to, prepare, and deliver the requested service. Providers that host those systems may process information as needed to provide their services under their own terms. TrueHold Digital does not sell submitted information.

Your choices

You may email TrueHold Digital to ask about the information connected to your submission, including a correction or deletion request. Some records may need to be retained for operational, backup, or legal reasons. Email [email protected] and include the business name used in the submission.

Questions

If this summary does not answer your question, contact TrueHold Digital before submitting either form. Laws that apply to you may provide additional privacy rights.